Mobile FAQs: Overview

Select the headers from the following list of topics to see answers for frequently asked questions about our Mobile Application.

Mobile FAQs: General

• What is it?

• What user types are supported?

• What mobile platforms are supported?

• Where can I get the app?

• Can I install this app on more than one device?

• How much does the Mobile App cost?

• Do I need to subscribe to the WorkSight Flow browser-based software to use the WorkSight Flow mobile app?

• Do I need to register for the Mobile App?

• How will I receive updates to the Mobile App?

• Can I receive Push Notifications about client activity?

• Is it the same experience in the apps as in the browser?

Mobile FAQs: Troubleshooting

• Why did I not receive an Invite to WorkSight Flow?

• How do I change or reset my password?

• I forgot my password and got locked out. Now what?

• I got a new phone, installed the WorkSight Flow app and the screen is black. What happened?

• I am experiencing a glitch, crash, or other unusual behavior

• Where can I find additional Help documentation?

Mobile FAQs: Scheduling

• How does Scheduling Work?

• How do I make changes to my schedule?

• How do I ensure the schedule and timecards begin at the start of the company’s work week?

• My schedule does not show any shifts.

• I have been assigned to a job without a shift pattern, but I am scheduled to cover several positions. What will the mobile app display?

Mobile FAQs: Time Off

• How does Time Off Work?

Mobile FAQs: Time-Entry

• How does Time-entry Work?

• What is the best way to edit times or units?

Mobile FAQs: Users with Multiple Roles and Locations

• What do I do about a manager who also has a schedule in WorkSight Flow and needs to access it on Mobile?

• How do I handle an employee who works at different locations/sites??

Additional Mobile Help Documentation