Create a vacancy in the affected shift by changing the reason of the original employee scheduled to an Absence reason. If the Auto-create Vacancy option has been chosen, this will automatically create a vacancy in the shift; if not, duplicate the original shift and leave the employee's name blank or enter the name of the replacement you have selected.
For assistance in finding a replacement, go to Shift Details and click on the shift scheduling tab. By selecting the vacancies in the table at the top of the tool, the system will show a list of qualified individuals for the job to be filled. Once the employee has been chosen from the list and called to verify that they can come in for the shift, schedule the employee in the vacancy.